Who are you and where in the world are you?
I’m Mason James living in Sarasota, Florida – retirement capital of the United States!
Before working with Incsub what did you do?
I worked for a few years building websites for folks based on WordPress of course! Other than that, I’ve worked for several years with my brother on various commercial and indie film projects.
How did you end up working with Incsub?
I was actually a member at WPMU DEV for about a year. I really enjoyed the products and found myself enjoying trouble-shooting other members problems. I began helping out and after a bit they contacted me and asked if I’d be interested in coming on Full Time 
What is your role within Incsub?
I currently work as a sales and support rep for WPMU DEV answering loads of emails and support questions and also handle the project management for custom development.
What is a typical working day like for you?
Ahh.. the day starts at 9AM with emails. I’ll catch up on everything that’s happened since I last logged in and get up to speed on everything. Mid-day and early afternoon I catch up with our custom development clients and work on plugin documentation for WPMU DEV, then round out the day with hanging in the forums. It keeps me busy, but I do enjoy the variety of activities.
What is your favorite aspect of working with Incsub?
Our team here is absolutely first rate. It’s a pleasure to work with folks who are experts in their fields. We go all out every day – there’s really no limit to what someone will come up with and we’ll just decide to go for. I love that. It makes every day a blast!
What do you like about working with WordPress?
WordPress just plain rocks. I haven’t found a development platform that is easier for the non-techy. That combined with how extendable it is through various plugins just allows the imagination to run wild!
What is your favourite software/development tool/plugin/aid?
Hmm… Just one? I love having mailplane and gmail filters to handle all the email I get. Throughout the day I’m using Versions for SVN, Espresso and Coda, Sequel Pro, and of course, firebug rocks for some quick troubleshooting.
Apart from working at Incsub what do you love to do?
I’ve studied music and film for years and love both. I play the guitar and piano and try to make it onto film shoots with my brother as often as I can.
If you had an alternative life, what do you think you’d be doing?
I’ve always thought it’d be cool to be a test pilot. Are action heroes an option? I so, I’d take that.