Incsub News

The latest news and developments coming out of Incsub.

WPMU DEV Survey Results: How We’ll Be Improving in 2011

wpmu dev logo

The WPMU DEV survey was an interesting read for all of us at Incsub. We received more than 26,000 written words of feedback with loads of interesting suggestions and ideas for how we can make improvements to WPMU DEV. Of course, we want to give our members what we want so here are some of the ways we’ll be improving WPMU DEV over the next 12 months.

plugin imageMore Single Site Plugins

Although many of our members have signed up to get out multi-site plugins, around 90% of our plugins are compatible with single site as well. We want all of our members to be happy so we’re going to start rolling out even more single site plugins. This will make WPMU DEV the best place for plugins for any WordPress user.

Everyone Loves our Plugins

We love our plugins, and it’s great to see that the majority of people sign up for WPMU DEV to get hold of them. Our members want more plugins, and with the best team on the net we’re going to give them as many plugins as we can. We’ll also work more on developing our core plugins such as the massively popular eCommerce and Membership Plugins.

And, importantly, we’re going to get them out fast. James, our CEO, wants to get 150 plugins out this year. That’s a rate of 15 plugins for the next ten months. Our plugin developers are going to be wearing out their keyboards getting it done.

Improvements to Support

While we have a well-regarded support forum we’re always looking for ways to improve it. A great suggestion that came out of the survey was that we should include a ticketing system in the support forum. And, that’s right, we’ve already implemented it, with users able to open support tickets that will be tackled as quickly as possible by our support staff and devs. We’ve also employed new members of support staff to help keep all of our members happy. This will help us to keep on top of any problems that arise.

No price increase

This year we will not be increasing our prices. This is third year in the row that they’ve remained the same. In fact, you can buy any of our plugins for only $39.

We want to make our great plugins as accessible to everyone, whether you’re a WPMU DEV member or not, and you’ll find our plugins are the lowest cost out there.

Over the next year we’ll be building on our status as the most widely used premium plugin provider on the web. We’ll be giving our members the best plugins, services and support that are within our quite considerable powers.